As is usual for software companies, Quark’s stated position on old software running under new operating systems is: “It’ll probably work, but we don’t support it.”
Here’s a statement from Quark that I found in their online forum:
———————-
If you are planning to upgrade to Snow Leopard (aka Mac OS X 10.6) or Windows 7:
QuarkXPress 7:
Make sure you install/update QuarkXPress 7 to the latest version (7.5).
Though we do not foresee any issues why QuarkXPress 7 shouldn’t run under these operating systems, Quark will not officially support QuarkXPress 7 under Mac OS X 10.6 or Windows 7.
If you want official support, please stay with your currently supported operating system (QuarkXPress 7 is officially supported under OS X 10.4 & 10.5 and Windows XP & Vista) or consider upgrading to QuarkXPress 8.
QuarkXPress 8:
QuarkXPress 8 is officially supported under Mac OS X 10.6 & 10.5 & 10.4 as well as Windows 7 & Vista & XP.
Popularity: unranked [?]
22. September 2009 at 10:10 am
Did anyone try to run Quark 7.5 under Windows 7?
11. October 2009 at 11:30 pm
Quark added this to that post:
IMPORTANT UPDATE:
Quark recently discovered a serious issue when using PostScript Type 1 fonts with QuarkXPress, QuarkXPress Server and QuarkCopyDesk running under Mac OS X 10.6 Snow Leopard:
Text using a Type 1 font can shift position when opened on Mac OS X Snow Leopard, affecting the leading and vertical position of the text, as well as any drop shadows applied to the text. Quark is therefore recommending that customers who rely on Type 1 fonts not use QuarkXPress with Snow Leopard until this issue is resolved. Customers who don’t use Type 1 fonts are not affected. This issue is specific to Mac OS X Snow Leopard only and does not impact other operating systems. Quark is working with Apple on a resolution. Please watch the Quark Web site for updates as we have them.
Of course, that means NO professional designer using Quark can update to Snow Leopard if relying on Quark 7. (Many of my clients are still using Quark 6, and can’t handle Quark 8 files at all.) No fix has been reported as of today, Oct. 12, 2009.
4. November 2009 at 11:22 am
I was going to ask on Quark 6 running on my, hopefully-this-friday-arriving, brand new 27″ iMac w/ Snow Leopard…
Guess I’d better shut up and keep on reading… ;-)))
Cheers…
6. November 2009 at 9:44 am
Customer friendly, as usual. I am recreating all of my old files in Indesign.
6. November 2009 at 11:18 am
Erica: Adobe has the same policy for their non-current applications.
11. November 2009 at 4:27 am
Hi, all,
please note that the 10.6.2 update to Snow Leopard Apple released fixes the Type-1 font issues in QuarkXPress.
Regards
Matthias
11. November 2009 at 9:14 am
Matthias: What a relief! Thanks for sharing this great news!
12. November 2009 at 9:50 am
I installed the Snow Leopard upgrade yesterday and now I can not run Quark 7.5 with out it crashing. Quark opens, searches for my file, after the file is loaded the program unexpectedly quits with out an error message.
Is my only solution to uninstall Snow Leopard or upgrade to Quark 8?
17. November 2009 at 6:01 am
At first after upgrading to Snow Leopard everything seemed working OK but now both XPress 8.1.2 and 7.5 mac files are crashing on Snow Leopard 10.6.2
19. November 2009 at 4:52 am
I’m experiencing problems when pasting an object into a text box. This often (but not always) makes Quark (7.5) crash. Anyone else with the same problem?
22. November 2009 at 11:41 am
I can work for about 10-20 minutes and Quark 8 crashes using OS 10.6.2. It’s maddening after spending a lot of dough on a new 27″ iMac and Quark 8.0. I have not had a problem yet with Photoshop CS4.
26. November 2009 at 9:44 am
My Quark 7.3 has been working fine, as far as I notice for a month or so aloth all the work I have done on it all files we provide with images and content mounted on the page from database. I have noticed I can now not import any eps files just nothing happens… tried upgrading to 7.5 and still no luck!
27. November 2009 at 10:45 am
Knock on wood, Quark has not crashed since I updated from 8.0 to 8.12. (4 days).
29. November 2009 at 11:03 am
Searching for this for some time now, Thank you.
9. December 2009 at 10:27 am
To get around the problem of the quit after printing in Quark because of the lack of the quarkpstops filter, I extracted quarkpstops from the CUPS installer using pacifist (installer would not work in snow) and dropped it in the /usr/libexec/cups/filter/ folder then chown’d to root:wheel and chmod’d 755. It is slightly better printing but still quits error 1 every now and again. I find it is better if I use the capture settings button, save the open artwork and go back to print without changing settings (settings where of course captured!)
This is still not foolproof. However I can create pdf’s/eps in quark very reliably and I have created a folder action to print pdf’s or eps in acrobat. When the folder detects a pdf/eps file acrobat opens the file, detects the correct page setup size to minimize paper waste and prints. Afterwards the page setup is returned to default and the folder with the action attached is cleared of files. Workflow for a lot of people will change very little really. If you are interested In an hour or so I will have posted the Automator workflow file and guide on the macosxhints forum. I’ll post back here with a link to the thread soon.
Cheers
Keef
26. January 2010 at 5:26 am
I use QuarkXPress 7.5 under Windows 7 – just checking in “Properties” the compatibility for XP2. No problems, it works fine.
YEC
2. February 2010 at 7:42 am
Just migrated data from a iMac running 10.4 to a new iMac running Snow Leopard (10.6.2). Quark 7.5 fails immediately upon launch – Has anyone else experienced the same?? Any fixes short of upgrading to Quark 8?
3. February 2010 at 5:04 pm
I too am getting consistent Quark 7.5 crashes right after launch on a new MacPro running 10.6.2. I have tried getting rid of the preference file and reinstalling the Quark components, but still get the same error upon launch.
20. February 2010 at 1:14 pm
I have the same problem of crashes after migration to a new Mac Pro running 10.6.2. I put everything to trash including preferences and frameworks and reinstalled everything from CD to 7.3.1 and nothing is working. Updated to 7.5, same bad thing ! I took memory from another new Mac Pro and I have the same problem. I cleared the PRAM and repaired permissions from the DVD, same thing.
I created a new account (Administrator) and reinstalled the software, but same problem.
I did a migration of another Mac Pro and I didn’t have any problem with Quark 7.3.1.
Any idea ???
Here is the message :
Process: QuarkXPress [464]
Path: /Applications/QuarkXPress 7.31/QuarkXPress.app/Contents/MacOS/QuarkXPress
Identifier: com.quark.QuarkXPress
Version: 7.3.1 (7.3.1)
Code Type: X86 (Native)
Parent Process: launchd [349]
Date/Time: 2010-02-20 13:50:19.143 -0500
OS Version: Mac OS X 10.6.2 (10C2234)
Report Version: 6
Interval Since Last Report: 6866 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 32 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 77AF2D4D-3B30-417F-B162-BE47B5E07622
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0×000000003fffe638
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.quark.QuarkXPress 0×009fa5ef IORegistryReaderX::itoa(long long, char*) + 85
…
…
Model: MacPro4,1, BootROM MP41.0081.B07, 8 processors, Quad-Core Intel Xeon, 2.93 GHz, 32 GB, SMC 1.39f5
Graphics: ATI Radeon HD 4870, ATI Radeon HD 4870, PCIe, 512 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0×14E4, 0×8E), Broadcom BCM43xx 1.0 (5.10.91.26)
Bluetooth: Version 2.2.5f6, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
PCI Card: ATI Radeon HD 4870, Display, Slot-1
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: HL-DT-ST DVD-RW GH41N
Serial ATA Device: ST31000528AS, 931,51 GB
USB Device: Keyboard Hub, 0×05ac (Apple Inc.), 0×1006, 0xfd300000
USB Device: Apple Optical USB Mouse, 0×05ac (Apple Inc.), 0×0304, 0xfd330000
USB Device: Apple Keyboard, 0×05ac (Apple Inc.), 0×0221, 0xfd320000
USB Device: Hub, 0×05ac (Apple Inc.), 0×912f, 0xfd100000
USB Device: Apple Cinema HD Display, 0×05ac (Apple Inc.), 0×9221, 0xfd120000
USB Device: BRCM2046 Hub, 0×0a5c (Broadcom Corp.), 0×4500, 0×5a100000
USB Device: Bluetooth USB Host Controller, 0×05ac (Apple Inc.), 0×8215, 0×5a110000
FireWire Device: built-in_hub, Up to 800 Mb/sec